My new Ignitech unit gives no spark / the engine doesn't start. What information do you need?

Send us (1) photos of the installation and connections, (2) the configuration file loaded in the unit, and (3) a recording of the online monitor while cranking. The Ignitech software has a "Monitor player" function (Tools menu) that records the live monitor to a file; connect the unit to your PC, start recording, crank the engine and send us the file. With this Ignitech can quickly see whether the pickup signal is received and what the unit is doing.